Risk Management Program
Purpose
Field Nation offers the industry’s most comprehensive risk management program designed to protect clients and service providers using the Field Nation Marketplace. Our program provides protection from risks inherent to running a business such as quality issues, background checks, and insurance.
Quality Policy
Having quality, reliable service providers is a key to success. Our Provider Quality Assurance Program (PQAP) ensures only the best service providers and clients are on Field Nation. Under PQAP, service providers are held accountable for various quality events to maintain a high-quality marketplace.
Background Checks
We partner with Checkr for affordable background checks. Many clients require service providers have a background check. Service providers have the option to complete a background check independently to build their profile.
General Liability Insurance
Field Nation’s General Liability policy protects you from a variety of claims including property damage and personal injury caused as a result of work done through the Field Nation Marketplace. General Liability coverage is provided for every work order done through the Field Nation Marketplace.
Professional Liability
Field Nation’s Professional Liability policy – also known as Errors and Omissions – provides additional protection for negligent services performed through the Field Nation Marketplace. It protects you against claims from negligent services provided that caused financial harm due to mistake or failure to perform work.
Occupational Accident Insurance (OAI)
OAI covers the medical costs, lost wages, and rehabilitation from injuries of an independent contractor who is injured during a contract job. In addition to benefiting technicians, OAI also benefits companies that use contractors by offering claims protection in the event of an accident. Technicians on Field Nation are responsible for their own OAI. Clients who want an extra layer of protection in an event of an accident can add OAI coverage.
Hanover Insurance
Technicians can use any insurance provider to purchase their own insurance. Field Nation partners with Hanover, an independent insurance agency, to offer competitive, convenient insurance packages. Field Nation does not profit from this insurance plan.
Upload a COI
Service providers can upload a Certificate of Insurance showing they have at least $1 million in general liability coverage. Insurance is required to request work.
File a Claim
Clients or service providers should file a claim in a timely manner following an incident. Field Nation reviews the claim and works with you to resolve the issue.
FAQs
Learn more about our insurance options and find answers to common questions. If you don’t see what you are looking for you can always contact support.
I can honestly say that without Field Nation during this time, I’m not sure what would have happened. I’m excited for what the future has in store for me and the amazing technicians out there doing great work.
